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Condition of Use

  1. We use reasonable efforts to include accurate and up-to-date information on our website. The information presented within is for guidance only and is not intended to form any part of a contract. It is subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.
  2. The information on these web pages has been prepared with reasonable care and is believed by us to be legal, honest, decent and truthful as of the date of its preparation.
  3. You agree that any material downloaded or otherwise access through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to your software of computer system and/or any resulting loss of data, even if we have been advised of the possibility of any such damage.
  4. We do not accept any liability in connection with any third-party websites which may be linked or accessible through our own website and we do not endorse or approve the contents of any such site.
  5. In relation to a dispute arising out of this website, you the user and we CHi Fitness agree to submit it exclusively to the jurisdiction of the courts of Malaysia.
  6. Except where expressively stated to the contract, the text and graphics in the information contained on this website are copyrighted under Fitness First. You may download or print out individual selections of this website only if explicitly used for your own personal use and not to be publicly reproduced. Permanent copying or storage of whole or part of this website or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.
  7. The entire contents of these web pages remain our property and copyright with all rights reserved.
  8. C.H.I. Fitness Sdn Bhd. is taking full responsibility for all the transactions from the website, and handling the dispute management, refunds, cancellations, returns & customer support.

Personal Data Protection Act 2010

Your personal information is personal property and as such we have published a separate Privacy Policy on this website. Our omission to exercise any rights under these conditions of use does not constitute a waiver or such right unless expressly accepted by us in writing.

Refund Policy

  1. Membership is personal to the member and is non-assignable, non-transferable, and non-refundable.
  2. Prepaid membership dues and freeze fees are non-refundable and non-transferable in any circumstances.
  3. All members shall pay an initial Joining Fee and Administration Fee in the sum specified, which are non-refundable and shall become due immediately upon being accepted as a member.
  4. You are entitled to a ’14 days comfort guarantee’ that allows you to cancel your membership within 14 days from the date of purchase.
  5. Initial fees and Membership fees are not refundable upon resignation or termination for any reason whatsoever. Any unused sessions (Personal Training/Fitness Program Purchases) will be refunded.